Welcome to Diamond Departures
Welcome to Diamond Departures (“Site” or “Service”), operated by Novuio, LLC. These Terms & Conditions outline the rules and regulations for using our website, services, communications, and related features. By accessing or using our Service, you agree to comply with and be bound by these Terms.
Acceptance of Terms
By accessing this website, creating an account, placing an order, or using any part of our Service, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of the Service immediately.
Use of Our Services
Diamond Departures provides users with access to products, services, account features, order notifications, promotional offers, and customer communications. You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, and federal laws.
Unauthorized use of the Service may result in suspension or termination of your access.
SMS & Text Message Communications
By providing your phone number and opting into SMS notifications, you consent to receive text messages from Diamond Departures regarding:
- Order confirmations and updates
- Promotional offers and marketing messages
- Account notifications
- Customer support communications
Message and data rates may apply. Message frequency may vary depending on your activity and preferences.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
- STOP — to unsubscribe from future messages
- HELP — for assistance or support information
For additional help, contact us at:
- Email: [email protected]
- Phone: 843-5487969
Your privacy is important to us. Please review our Privacy Policy for details regarding how your information is collected and used.
User Accounts & Security
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or unauthorized activity.
Prohibited Activities
When using our Service, you agree not to:
- Violate any applicable laws or regulations
- Use the Service for fraudulent or unlawful purposes
- Transmit harmful, abusive, threatening, or offensive content
- Attempt unauthorized access to our systems or servers
- Interfere with the security or performance of the Service
- Use automated systems or bots without written permission
Violation of these rules may result in immediate termination of access and possible legal action.
Intellectual Property Rights
All content available on the Site, including but not limited to text, graphics, logos, images, software, branding, and design elements, is the property of Diamond Departures or its licensors and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
We do not guarantee that:
- The Service will be uninterrupted or error-free
- The Site will always be secure or free of harmful components
- Any information provided will be accurate, complete, or current
Your use of the Service is at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Diamond Departures and Novuio, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Service.
This includes, without limitation, loss of profits, data, business opportunities, or service interruptions.
Indemnification
You agree to defend, indemnify, and hold harmless Diamond Departures, its affiliates, employees, partners, and licensors from any claims, liabilities, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your infringement of any third-party rights
Updates & Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time. Any changes will become effective immediately upon posting on this page.
We encourage users to review these Terms periodically. Continued use of the Service after updates constitutes acceptance of the revised Terms.
Last Updated
May 21, 2026
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate courts located within Tennessee.
Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
Diamond Departures
Email: [email protected]
Phone: 843-5487969